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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Live Downloads FAQ
- There will be a download button on your order confirmation page immediately after purchase. You will also receive an email with a link to download.
- The show will download as mp3 files into a zip folder, which you can then extract and save to your computer.
- Each purchase is valid for a 1 time download.
- For additional support, please email support@onelive.com
*In the case a show encounters unforeseen technical difficulties, a live download may become unavailable for that show. Please allow 24-72 hours from the end of a concert for that show to become available.
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