Live Downloads FAQ

• There will be a download button on your order confirmation page immediately after purchase. You will also receive an email with a link to download.
• The show will download as mp3 files into a zip folder, which you can then extract and save to your computer.
• Each purchase is valid for a 1 time download.
• For additional support, please email support@onelive.com

*In the case a show encounters unforeseen technical difficulties, a live download may become unavailable for that show. Please allow 24-72 hours from the end of a concert for that show to become available.